Installation guide

and user manual

 

 

 

 

 

 

 

 

 

 

 

January 2019 (v. 2.5)


Logo PIXEL-TECH - Alpha - Big

 

© 2019 PIXEL-TECH. All rights reserved.





Table of Contents

 

1.  Mobile Photo Kiosk – service description. 3

2.  Installation and run of Mobile Photo Kiosk Manager. 3

3.  The Mobile Photo Kiosk Manager starting window.. 5

4.  Sales channels configuration. 7

5.  Category configuration. 11

6.  Product configuration. 13

6.1  Window of a Product with options. 13

6.2  Window of a Product without options. 18

7.  Additional options in category and product configuration. 18

8.  Working with the mobile application. 22

8.1  Installation of the mobile application. 22

8.2  Placing orders. 23

9.  Mobile Photo Kiosk Downloader. 28

 

 

 

 

 


 

1.     Mobile Photo Kiosk – service description

Mobile Photo Kiosk consists of three elements:

·      Mobile Photo Kiosk Manager – a software dedicated to manage a mobile shop. Using it you can provide address data of your Photo Lab and set up photo products available for clients (e.g. prints in various formats, gadgets, etc.).

·      Mobile Photo Kiosk application installed on smartphones/tablets – available to download free of charge for your clients on Android and iOS platforms. With the help of this application, the final client places orders for photo products in your Photo Lab.

·      Mobile Photo Kiosk Downloader – designed to download orders (coming from the mobile application) from the Pixel-Tech server to your computer. NOTE! Only available when using the FTP server from Pixel-Tech.

2.     Installation and run of Mobile Photo Kiosk Manager

To install the Manager software, run MPKManager_Full.exe file by double-clicking on it with the left mouse button and follow the instructions displayed. NOTE! Both, in the course of installation and its work, the Manager requires elevation of privileges to the level of Administrator. In the window displayed while installation and later work select [Yes].

After successful installation the login window will appear.

 

 

Press the configuration button available in the upper right corner of the window , select the target language of the software from the drop-down list and confirm it with the [OK] button.

 

Enter an email address and a password set at the registration level of your shop at Pixel-Tech and press the [Login] button.

 

 

Manager window of your mobile shop will be displayed. NOTE! To get to know all shop possibilities easily, its initial configuration (including available photo products) has already been made. You can make changes and confirm it with the [Publish] button.



 

3.     The Mobile Photo Kiosk Manager starting window

The Manager software allows you to create a fully functional shop, later available in the mobile application.

In the upper part of the window there are two tabs: General and Company data.

 

 

General tab allows you to: [1] preview the appearance of the application on a client’s smartphone (with immediate refreshing of logo or promo texts changes that are made by you), [2] access to the action menu, [3] change your logo available in the mobile application, [4] change your promo texts available in the mobile application, and [5] access to sales channels for which you paid (in the example below Online and Local WiFi). Confirmation of changes takes place each time the [Publish] button is pressed.

 

 


 

The Company data tab allows you to: [1] enter address data of a shop (these data are not displayed in the mobile application), [2] show location of your shop Terms and Conditions and [3] set up payment channels. Confirmation of any changes takes place each time the [Publish] button is pressed.

 

 

Please start working with the Mobile Photo Kiosk Manager from updating your logo and promo texts (if necessary.

 

 


 

4.     Sales channels configuration

Sales channels are opened according to your order. Their names and descriptions will be visible in the mobile application.

 

 

Mobile Photo Kiosk service allows you to collect orders via two Sales channels types:

·      Local WiFi (using a local WiFi of a Photo Lab) – a client must be physically present in a Photo Lab, an order goes directly to the computer disk that is visible in a local network. NOTE! Due to the need to register the order on the Pixel-Tech server, locally available WiFi network must provide access to the Internet (a file transfer will not take place, so high bandwidth is not required);

·      The Internet (using the Internet) – a client places an order from anywhere. The order goes to a server via the Internet – a hosting of a server is required in an external company (e.g. Pixel-Tech), or a local computer with the fixed IP address.)

 


 

To edit Sales channel, double-click on it with the left mouse button. A new window with three tabs will appear: General, Delivery methods, Categories and Products.

 

 

In the General tab you are able to: [1] change a Sales channel name (e.g. Online, by the Internet, Buy Now); [2] set up an email address where you will receive info about a new order; [3] enter a short description of a Sales channel or [4] an icon in the mobile application; [5] determine the language (in which the messages in the application will be displayed) and currency of the shop; [6] set up minimum order value (a client will not have a possibility to finalize an order until the amount is exceeded) and [7] get information about the current state of the Subscription (information about expiry date of the Mobile Photo Kiosk account, contracted and used files).


 

In the case of a local (using WiFi) Sales channel or using the hosting of an external company (not Pixel-Tech), until full configuration is finished (providing the necessary data), an option Maintenance is turned on. Placing orders through the application is not possible. To turn it off, switch the button to the [No].

 

 

Configure a local Sales channel (button [Local ?] in the [Yes] position) by providing: [1] a SID name of your network (in the example: Photo Lab); [2] URL in the form of a local IP address, then a „/” sign and necessarily the name of a folder (in an example: 10.50.20.120/Orders); [3] port, where FTP service is available; [4] user name (an access to target location); [5] passwords (an access to target location.)

 

 

In the case of using a hosting of an external company, which enables not only local (using WiFi) placing orders, set the [Local] button in the [No] position and enter all necessary access data to the server.

 


 

In the Delivery methods tab it is possible to turn them on/off and to determine their costs. NOTE! „Online Payment” methods require configuration of at least one online payment method (in the main MPK Manager Window -> Company data tab).

 

 

In the Categories and Products tab you may configure products which will be available for the clients who use the mobile application. To make it quick and easy, in the shop you can find pre-configured, default photo products. You can edit them (by double-clicking on them with the left mouse button or using the buttons on the right hand side of the window), delete them and you can also add new ones. Available configuration options of Categories and Products were presented in chapters 5 and 6.

 


 

5.     Category configuration

Mobile Photo Kiosk allows you to add two category types:

·      Multi-product – within this category it is possible to define independent products or additional subcategories;

·      Product option – products defined within this category are treated as options.

To add a Category, press the [New category] button.

 

 

In a new window choose a Category type, enter necessary descriptions, add a Category icon by clicking the  button, and save changes.

Already filled window of a new Multi-product category, as well as its visibility in the mobile application, looks as follows:

 

 

Within Prints category, in the example above, subcategories: 10x15, 15x20, and 20x30 were created.

While already filled window of a new Product option category, as well as its visibility in the mobile application, looks as follows:

 

Within 10x15 category, in the example above, options 10x15 Glossy and10x15 Matte were created.

EXAMPLE:

Category Prints contains different products – therefore, the selected category type is Multi-product – and looks as follows:

 

 

Category 10x15 contains two options – therefore, the selected category is Product option – and it looks as follows:

 

 

6.      Product configuration

The window for adding/editing a new Product looks differently, depending on whether the product has options or not.

6.1   Window of a Product with options

The window for adding/editing a new Product (with available product options) consists of three tabs: Product Data, Price tiers, Output.

 


 

In the Product data tab pay attention to:

·      Full description – it is displayed in the mobile application with the final product (regardless whether it contains options or not). It is important that this description accurately describes the product available for sale, and is quite detailed.

 

 

 

·      Product option – it is displayed with the final product concerned, in the form of a scrolling list. Options should precisely reflect all features of the ordered product (e.g. in the case of a Photo Mug – interior color).

 

 

·      Product type – Mobile Photo Kiosk gives you an opportunity to order products which require loading more than one photo.

 

 

While choosing a multi-photo product you should specify the elements of the product (e.g. Front/Back.)

 

 

After selecting a photo in the mobile application, a list will appear where a customer should indicate which element the selected photo should be.

 

 

NOTE! You may automatically assign sequentially selected files to subsequent elements by checking [Assign automatically] field. Moreover, you may not demand selecting the maximum number of photos by unchecking [All elements required] option.

In the Price tiers tab it is possible to set price gradation depending on the number of ordered products. Mobile Photo Kiosk will automatically change the price, if a client exceeds a given threshold value of an order. Moreover, it is possible to set a promo price.

 

 

For example, for orders exceeding 50 pcs, 0,40 € will be the applicable price, which will be displayed in the mobile application.

 

 

The Output tab gives you the option of creating a default name of directories and files. The standard layout looks as follows:

 

 

After pressing the  button, a new window will be displayed, where you can define your own pattern of a name of a directory and a file. The order number (OrderID) is a fixed and unchangeable value.

 

 


 

6.2  Window of a Product without options

The window for adding/editing a new Product (without available product options) consists of three tabs: Product Data, Price tiers, Output.

 

 

The edition of price tiers and the structure of a target path of directories and files is done in the same way, as for the product with options.

7.     Additional options in category and product configuration

In the course of configuration of your shop, you can copy: the whole configuration of categories and products, a single product and a category of products.

You may save the whole configuration of categories and products (e.g. for backup purposes) using the Action button. To do this, select the Sales Channel which configuration you want to save by clicking on it with the left mouse button.

 

 

Then, press the Action button available in the upper right corner of the window.

 

 

A list with the possibility of importing and exporting all products configured in the Sales Channel to the .xml file will be displayed.

 

 

To close the action pane press the button. NOTE! Import from a .xml file does not overwrite the current configuration. Import will add all products previously exported to a file to the Sales Channel.

 

Copying product categories or a single product is also done by exporting them to a .xml file and importing from a file. Select a category or a product in the list, export to the file ([Export] button), and then import from the file ([Import] button.

 

An imported product or a category will appear at the bottom of a list.

 

 

NOTE! Moving categories/products on the list is done by pressing and holding the left mouse button on it and simultaneously dragging it to the target position.

You have the option of temporarily disabling a product or a category of products from the offer. To do this, set the Temporarily disabled slider to [Yes].

 

 


 

The product/category will not be removed from the configuration, only hidden for users of the mobile application. In the MPK Manager this product/category will be crossed out in the list.

 

 

In the MPK Manager you have the option of using embedded or custom graphics (icons) that characterize products and categories. Clicking the button

 

 

will open a window with public graphics (Public tab) and the option to load your own (Custom tab).

 


 

8.     Working with the mobile application

8.1  Installation of the mobile application

Installation of the mobile app on the client’s smartphone/tablet and its connection with your Photo Lab may be carried out in two ways. (NOTE! It is recommended to use option number I).

Option number I:

The final client scans your unique QR code (the one you shared on the website, a leaflet, a poster, etc.)

 

 

Then, the client gets transferred to his operator’s store (App Store or Google Play), where he downloads and installs the free mobile application called Mobile Photo Kiosk.

 

 

The application is immediately linked to your Photo Lab. From now on, orders placed by the final client will go directly to you.

 

 

Option number II:

The final client on his smartphone/tablet enters the store of his operator (App Store or Google Play), finds the free mobile application called Mobile Photo Kiosk, downloads and installs it. In the next step, he scans your unique QR code or enters your Photo Lab code (the one you shared on the website, a leaflet, a poster, etc.), which links the mobile application to your Photo Lab.

 

 

From now on, orders placed by the final client will go directly to you.

8.2  Placing orders

Following screenshots show the process of placing orders by the final client from the moment of starting the Mobile Photo Kiosk application on his smartphone/tablet.

·      Start of the mobile application – [Tap to start] button.

 

 

 

·      Sales channel selection – the Internet/Local WiFi depending on the type of ordered service. The following buttons are also available here: [Change] – to scan a QR code again and connect another Photo Lab, and [History] – to display the history of placed orders.

 

 

·      Product selection – in the example below, from the Category Photos -> Category 10x15 -> Glossy option was selected.

 

   


 

NOTE! In the case of product with options, by default the first of the available options on the list is marked – in this case, Glossy. A client may change this option by scrolling down the list and selecting required option.

 

 

·      Selecting the photo album and choosing photos – adding them to the basket.

 


 

·      Basket management – setting the number of individual products to an order, deleting products, adding new products, or closing and sending the order using the [Send] button.

 

 

·         Providing data, accepting Terms and Conditions, selection of payment and delivery method.

 


 

·      Sending an order to your Photo Lab.

 

 

·      Showing an order confirmation – the order number.

 

 

 


 

9.     Mobile Photo Kiosk Downloader

To install and run the Mobile Photo Kiosk Downloader, follow the steps below:

Run the MPKDownloader_Full.exe file by double-clicking on it with the left mouse button.

In the next steps of the installation follow the instructions on the screen to install the Mobile Photo Kiosk Downloader correctly. In the last window of installation press the [Finish] button.

 

 

The login window will be displayed. Provide your email and password which was set while registering your shop in Pixel-Tech and press the [Login] button.

 


 

During the first run of the software, the configuration window will appear. Enter the destination path where order will be downloaded and the frequency of checking a server, then press the [Save] button.

 

 

In the window that appears press the [Start] button.

 

 

 

All orders made by clients will be automatically downloaded and placed in the folder indicated during configuration.

 

 

A shortcut of the software in the taskbar shows the number of orders downloaded to your computer.

 

 

While downloading of a new order, on a shortcut of the software in the taskbar, a progress bar appears.

 

 

After downloading of a new order, a shortcut of the software flashes in yellow.

 

 

By opening the software from the taskbar and clicking [Current order] you can open the last order saved in the directory.

 

 

For each order a separate directory with an order number is created. In the directory, there is a .xml file with the order details and a separate directory with specification and client’s photos.

In case of questions please contact:

support@pixel-tech.eu

Trademarks and names used in this document are property of respective companies. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

PIXEL-TECH Company does not guarantee that all information included in this document is correct.

The information presented here may contain technical inaccuracy or errors. The changes and corrections are made periodically and will be included in the next editions. PIXEL-TECH Company may do changes and improvements of its products or Software without notice. PIXEL-TECH company may use or send the information from the users in any form considered as suitable, without any obligation to the users.

 

© Copyright 2019 PIXEL-TECH. All rights reserved. 

All the contents of this document, including the layout, graphics and text are copyrighted. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means — electronic, mechanical, photocopying, scanning, or otherwise — without a prior written permission of the PIXEL-TECH company.